Help! I logged in but can't utilize the site.
Your computer is about to explode. We're joking; Your computer will never explode as a result of using our site. Mac users shouldn't have this problem. If you're on a PC, more than likely you simply have to delete your browser history which is something you should do routinely to keep your computer safe and secure.
If you're running Internet Explorer to clear your history, do the following:
If you're running Firefox to clear your history, do the following:
Close and open your browser of choice again and all should be well.
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Some people do get a security certificate error. We're working on eliminating that bug and rest assured the U Rock 'n Ride site is 100% secure. We've spent literally 100s of hours testing and have the very best EV SSL Certificate on the market today. There are some images on the site that cause some browsers to "think" our site is not secure especially if you're using Internet Explorer. Make sure you're running at least Internet Explorer 7 (see below). Here's what you do to stop the security flag from popping up on every page:
Should do the trick! On that note ...
U Rock 'n Ride is set to work in all platforms. However, if you're running IE 6 or below, now's the time you must upgrade to Internet Explorer 8. Or better yet ... give Firefox a try. You won't be disappointed. You also may need to upgrade to the latest Adobe Flash Player; if you're using an older version of the Flash player, you may have trouble uploading photos to the site.
If these options don't work for you, don't hesitate to Contact Us with something in the subject line that gives us the idea (be nice) of what's up and tell us what's happening. Be as specific as possible - saying "Help! The site doesn't work!" doesn't narrow things down for us (and as much as we like to think we're clairvoyant, we're not). Once we look into your issue, we'll do everything possible to help get you up and running.